We want to give you a hassle-free way to return anything. You can return any item to us within 14 days of receiving your order (just make sure your items are in the original condition).
All we ask is that you make sure the order number is confirmed on your returns note. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel. You can get your returns note below.
It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and completed.
We’ll send you an email as soon as we’ve completed your return, letting you know whether a refund has been processed. This is usually done within 1 working day of receiving your return into our warehouse.
Any refund will automatically be issued to the payment method you used to place your original order. This typically takes 5 working days, depending on your payment method issuer.
We try hard to accept all returns. They have to be in the original box and are securely packed. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.